Alberto Savoldelli. Knowledge Management for the Non-Profit Sector: methodologies and findings

Proceedings of the Third European Conference on Knowledge Management 2002, Trinity College, Dublin, Reading: MCIL

Abstract: The non-profit sector is currently involved in a renewing process that imposes to
assure high-quality and customised outcomes in conditions of increased complexity, scarce
resources and growing context complexity. These conditions require non-profit
organisations reengineer themselves, introducing new and more efficient managerial
instruments. The purpose of this paper is to present a reference model for knowledge
management in non-profit sector and some more operative models.


Mobile Marketing to according Alberto Savoldelli

Mobile marketing: an analysis of key success factors and the European value chain.

Alberto Savoldelli Publication in International Journal of Management and Decision Making.

Among the different wireless services, the mobile marketing segment is not well explored
yet, especially in its relationship with the other traditional marketing channels and players.
New business models that go over the traditional marketing supply chain need to be
explored and defined, together with a wide technology analysis for monitoring the emerging
handsets and mobile technologies in general. This paper is an attempt at analysing the
landscape of the European mobile marketing activities, identifying the extended structure.

Read more on Google Scholar!


Alberto Savoldelli was very productive in writing scientific articles and expressing his ideas on paper. Here we offer you to tale a look at some of his publications in different journals.

Scientific journals:

AST2: a PC Package to Study Causality Relation among Environmental Variables, G. Brusasca, G.Finzi, R.Lancini, A. Savoldelli. Environmental Software, Vol. 4, 1989 pp. 5-8;

“Introduzione di veicoli non inquinanti nell’area metropolitana milanese”, E. Bartezzaghi, A. Casalgrandi, A. Colorni, M. Pedrelli, M. Redolfi, A. Savoldelli, articolo pubblicato su Difesa e Ambiente, Anno XVI, Maggio 1992, pp.45-50;

“I veicoli elettrici: tecnologia innovativa per combattere l’inquinamento nelle aree urbane”, A.Casalgrandi, M.Redolfi, A.Savoldelli, articolo pubblicato su Unificazione & Certificazione, organo ufficiale UNI, CEI, SINAL, Novembre 1992;

Può il veicolo elettrico pagare il costo della sua infrastruttura?”, P. Menga, A. Savoldelli, AEI – Automazione, Energia, Informazione, Vol 84, n°6, Giugno 1997;

Outsourcing: uno strumento operativo o una moda?”, A. Boin, M. Merlino, A. Savoldelli, Sistemi & Impresa, Vol. 1, Gen-Feb 1998;

L’approccio al Business Process Reengineering nelle Pubbliche Amministrazioni: il processo degli acquisti nella Regione Umbria”, A. Boin, E. Ongaro, A. Savoldelli, pp. 379-406, Azienda Pubblica, n° 4, Luglio-Agosto 1999;

Innovare la tecnologia o integrare la tecnologia per competere: un approccio metodologico per analizzare gli investimenti in IT nelle piccole e medie imprese”, A.Savoldelli et all, articolo in corso di pubblicazione su Sistemi e Impresa (Giugno-Luglio 2000);

Un modello di valutazione delle prestazioni applicato alla Pubblica Amministrazione regionale”, M. Arnaboldi, G. Azzone, A. Savoldelli, pp. 51-77, Azienda Pubblica, n° 1, Gennaio-Febbraio 2001;

Managing a public sector project: the case of the Italian Treasury Ministry”, M. Arnaboldi, G. Azzone, A. Savoldelli, International Journal of Project Management, vol 22, pp. 213-223, April 03rd 2004;

Codagnone, C., Misuraca, G., & Savoldelli, A., (2013). “Analytical depreciation of indicators in the domain of eGovernment: toward a new meta-framework”. in: Journal of Telecommunication Policies. Special Issue.

Savoldelli, A., Misuraca, G., & Codagnone, C. (2013). Measuring the Public value of e-Government: The eGEP 2. 0 model. Electronic Journal of e-Government11(1), 373-388.

Savoldelli, A., Codagnone, G., Misuraca, C., (2014). “Understanding the eGovernment Paradox: learning from literature and practice on barriers to eGovernment adoption”. in: Government Information Quarterly. Special Issue.

Castelnovo, W., Misuraca, G., & Savoldelli, A. (2015). Smart Cities Governance The Need for a Holistic Approach to Assessing Urban Participatory Policy Making. Social Science Computer Review, 0894439315611103.


Get to know Alberto Savoldelli

Prof. Alberto Savoldelli has been contracting Professor of Economy and Business Management at the Managerial Engineering Department of the Politecnico di Milano where he undertook research on innovation and change management in private and public sector organisations. He has acted as an advisor to Italian and foreign consultancy companies on projects focusing on impact assessment, change management, knowledge management, business process reengineering and performance measurement. He has several years of experiences in consulting public sector organizations in designing procurement processes and technical specifications by using open standards and international rules. He is author of several publications in scientific journals and conferences and of several books. In conducting his reserach activity he participates to international consortia mainly funded by EC. In this regard he has a large experiences of EC funding projects starting from Exprit, FP and now H2020.



Alberto Savoldelli Ideas

We have identified a paradox in the still low adoption of e-government after more than two decades of policy efforts and public investments for the deployment of online public services. Using as evidence the focus and evolution of this focus over the period 1994–2013 in a vast body of literature produced by academia, international organisations and practitioners, we show that: a) the deployment of e-government was for a long time concentrated on more technological and operational matters and that only more recently attention switched to broadly defined institutional and political issues (hypothesis 1a); and b) institutional and political barriers are one of the main factors explaining lack of e-government adoption (hypothesis 1b). A decision making process that is still unstructured, untrustworthy, and not fully leveraging the available evidence hinder the perception of public value and citizens’ trust in government, which contribute to low level of e-government adoption. We conclude suggesting that a smart government producing public value is grounded in a triangle of good decision defined by politics, values, and evidence and that to achieve it public sector should go beyond the traditional concept of service innovation. It should rather introduce conceptual and systemic innovation pertaining to a new way of thinking and of interacting with stakeholders and citizens as sources of both legitimacy and evidence.